NIS-2, DORA and CRA form the regulatory framework in the EU to ensure the security and resilience of digital technologies and to safeguard technological progress in the long term. They also affect cooperation between insurers and ICT service providers: cyber security and resilience are becoming a task to be solved in partnership.
MORE...Welcome to "The Future of Insurance" Blog
Non-life insurers face a dilemma: costs need to be reduced without compromising customer service. The use of artificial intelligence offers a way out.
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Claims management is the ‘moment of truth’ – when insurers decide whether to delight or frustrate their customers. How can you deliver a compelling customer experience at reduced cost?
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