Claim review and processing
msg.Life Claims
msg.Life Claims supports the efficient managment of the relevant processes in life insurance claim review and processing.
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WHO'S IT FOR
msg.Life Claims is a standard software that effectively processes life insurance claims. Processing can be manual or partially automated. With connections to the portfolio administration system as well as components including Partners, Collection, Process Control and Printing, claims can be processed without media breaks. Relevant information from the peripheral systems is displayed and taken into account directly.
WHAT’S IN IT FOR YOU
- Manage claims in one single component
- Complete overview of the claim
- Process support for the case handler
- Guided workflow to input necessary information
- All contracts relevant to the processing of the claim are shown
GET A GLIMPSE
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Maps the life cycle for claims, including documentation -
Overview of claim processing (summary of events), including brief contract overview -
Documents and records the benefit data and the person concerned (suspension and approval of changes) -
Generates and monitors document requirements, deadlines, letters to customers, orders and memos relating to the claim -
Service provider management and contracting through various channels, including structured data exchanges -
Machine-supported allocation and disbursement of claim verification costs (e.g. medical and expert fees) -
Disburses the benefits to one or more recipients
WHAT’S IT MADE OUT OF
msg.Life Claims is fully integrated into msg.Insurance Suite. The relevant processes are processed by msg.Automated First.