Cross-system customer and partner view
msg.360
msg.360 is standard software that delivers a cross-system, integrated view of a partner’s data and contracts.
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WHO'S IT FOR
msg.360 loads data from an insurance company’s connected specialist systems and quickly provides case handlers with a comprehensive overview of the data, requests and documents of a customer or partner. In addition to the systems of msg.Insurance Suite (Life), customer systems can be easily connected via WebServices. msg.360 also provides direct access to the specialist systems for more detailed information or for contract/partner changes.
WHAT’S IN IT FOR YOU
- Clear and structured supply of data from all connected components
- Improved information retrieval in customer service with cross-component search queries
- Traceability and transparency through documentation of processing steps
- Convenient search options
- Standard software is a future-proof and safe investment
GET A GLIMPSE
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Variable search in field combinations, roles for the contract, last hits -
Portfolio view with contract list, processing history and assigned partner roles -
UI integration – jump to the specialist system with stateful start -
Detailed breakdown of important contract values from various systems, such as account balances from msg.Life Factory and collection -
Overview of all scheduled and unscheduled transactions in contracts
WHAT’S IT MADE OUT OF
Architectural preparations have already been made for the expansion of the system for the Health and P&C segments.