
In today’s dynamic market, it often seems that in the blink of an eye the future becomes the past. In his keynote talk (27 January 9:15 am), Milenko Radic from msg insur:it discussed the challenges and chances of creating an insurance Ecosystem that was pre-programmed for continual change. Topics included:
- targeting cost reduction while maintaining customer centricity
- fast time-to-market and personalised product offers
- connectivity with partners, processes and platforms
- the cloud/SaaS model
- realistic and stepwise introduction of AI processes for increased efficiency
- automation of regulatory mandates
At our stand (Nr 10/11), we had many exciting discussions with our visitors on these and other themes.